Happysend is an online service that enables you to send a variety of practical and thoughtful gifts to your family and friends in Cameroon .

Our popular products are airtime (phone minutes) for mobile phones, Flower Bouquets for special occasions and for loved ones; and mobile handsets. We offer you a service of convenience, efficiency and reliability!

There are many ways you can assure yourself about our service:

1. Read the client reviews on our website
2. You can email us (customer.service@happysend.com) with questions you have about our service or your concerns about placing an order.
3. You can research our service online; we have appeared in a number of published newspapers and magazines.
4. You can call our US office
5. You can call our agent in the UK
6. You can call our office in Buea. Click here to see contact details

Most of the items in our Catalog are purchased directly from local suppliers based in Cameroon. We check each supplier to ensure that the quality of the goods is genuine and of very high quality.

Most of our products also come with 1 - 3 years warranty depending on the manufacturer. WE DO NOT SELL SECOND HAND PRODUCTS. If you are not happy with your purchase we will be happy to refund your purchase within 14 days of the order provided it is in the right condition.

Airtime is credited immediately between the hours of 07.00hrs and 23.00hrs (GMT + 1). 

Delays may occur, usually as a result of MTN or ORANGE network problems, but no longer than one hour.

Airtime bought after 23.00hrs will be credited at 07.00 the following morning.

 You can pay using a credit card, debit card or money order(coming soon). (We accept all cards with the Visa or MasterCard logo on them).

Using a credit or debit card makes the order process much faster. Our website uses a secure server that guarantees privacy and security on all payment transactions.

Your transaction security is very important to us. To avoid issues of fraud, we may sometimes put your order on hold until it is manually verified. This will create a slight delay.

Yes it is! The Happysend website guarantees the safety and security of all transactions made on the website. Our payment provider - PAYPAL uses very secure servers to ensure that all credit card transactions are secure and all information provided is kept private. Your security is very important to us.
 
We process all credit and debit card transactions through our secure payment gateway provider: PAYPAL (www.paypal.com). During the payment stage they encrypt your information using a SSL 128 bit encryption, in order for you to make a payment on our service; your browser should accept SSL certificates.

Once your payment goes through we notify you immediately of the payment status and send you a follow up confirmation by email.

The HT Number is a unique secure number that is issued to the buyer after payment has been received. You must give this number to your recipient before they can collect the goods.

Your recipient must present this number at the Collection Points when collecting the gift or item.

Airtime is Mobile Phone credit, i.e the units used to load onto a mobile phone. Once a mobile phone has airtime, it can make phone calls. Airtime is a precious necessity!

Buying airtime as a gift, is a valuable consideration.

We currently supply AIRTIME for the following networks:

1. MTN Cameroon
2. Orange Cameroon

We hope to add other networks as they become available.

Each Order follows our normal order cycle. i.e all orders are ready for collection in the destination City within 2-48 hrs if they are placed before 3.30pm Cameroon Standard Time.

However, in the event that we need to review your order, this might create some slight delays.

We charge service fees to enable us to meet the costs of maintaining the efficiency and reliability of our service.

It is our philosophy to help you meet your families' needs in a cost efficient, sustainable and reliable way.